البلدية الإلكترونية أداة لتجويد الخدمة و رؤية مستقبلية واعدة : تجربة بلدية دبي و إمكانية الاستفادة منها

Abstract EN

Through this research, we aim to put the focus on the important role played by the electronic municipalities in improving the quality of the services offered to the citizens.

Dubai's Municipality, for example is seenasthe most sophisticated example of the electronic municipality, to the point that makes Algeria take benefit from its experience, especially considering the government's insistence on adopting this pattern and inserting the Information and communication technologies in all the administrative and institutional fields, particularly the local groups.

The study came to the conclusion that this type of management needs to be adopted.

Besides, local community employees should be trained to have the necessary and required qualifications in digital management to increase their professional competence and meet the requirements of modern times.