الأنسنة في تقديم الخدمة على مستوى المرافق العمومية

Abstract EN

Public service providing within human rights values respect is one of the main goals the public amenities must commit to provide for individuals.

This is on the ground that the respect for these values is the application of the principles governing the public amenities and rules governing management.

The importance of this research study resides in the existence of these human values as an evidence of implementation of this principle and avoidance of any segregation.

The consequence of this contribution is the orientation and improvement of public service.

Key words: public Amenities, public service, Governance, reception, Modernization.