مركز معلومات مؤسسة عكاظ للصحافة و النشر : دراسة حالة

Abstract EN

The study looked at the current status of the Information Center at Okaz Organization for Press and Publication and its existing development plans, and sought the opinions of the center’s users at the headquarters of the organization.

The researcher presented the center’s administration staff with questions to determine its current status and development plans and gave a questionnaire to a random sample of the study’s target audience, among them subeditors, administrators and other employees, to canvass opinion on the center and its facilities. The results showed that the informatics infrastructure of the center is proficient enough with its strength in its files on famous figures, newspaper cuttings, images and archives for all of the organization’s publications and for Saudi newspapers.

The library, however, has an insufficient supply of books and periodicals.

A project exists for the automation of the center’s work, and is divided into two parts, the first to archive the center’s contents including newspaper clippings, pictures and files on notable figures, and the second part to computerize the center’s library and make the catalog available online to users.

As to user opinions, the study showed that there is a general satisfaction concerning the center, its informatics infrastructure, services and methods of providing services.

There are, however, failures in means to contact the center and request services, acquainting staff with its functions, and in orientation programs to explain the services, references and tools it offers.

The study also revealed a lack of technological interaction through the internal company computer network and e-mail. Based on the above observations, the study concluded that the center required reorganizing, and the library collection required additions and updating.

An orientation program to acquaint staff with the center’s facilities was also recommended, as was greater communication access with the center via the internal network anand email.

The study further suggested training programs for center staff to improve performance.