قياس مستوى الأداء المنظمي في الجامعات اليمنية الحكومية من منظور بطاقة الأداء المتوازن : دراسة ميدانية في جامعتي صنعاء و عدن
Other Title(s)
Measuring the level of organizational performance in the Yemeni public universities from the perspective of the\ balanced scorecard : a field study in the Universities of Sana'a and Aden
Author
Source
Issue
Vol. 23, Issue 4 (31 Dec. 2017), pp.55-83, 29 p.
Publisher
University of Science and Technology
Publication Date
2017-12-31
Country of Publication
Yemen
No. of Pages
29
Main Subjects
Business Administration
Educational Sciences
Topics
- Management
- Education
- Public universities
- Yemen
- Organizational performance
- Balanced scorecard
- Sanaa University
- University of Aden
Abstract EN
The research aimed at measuring the level of organizational performance according to the perspective of the Balanced Scorecard (BSC).
It also aimed to identify the nature of the differences in measuring the performance level in the light of the variables and type of higher management positions, faculty type, and years of service.
The researcher used the descriptive analytical methodology, where the concept of organizational performance was explained, and the related previous studies were reviewed and presented, with a focus on the strategic approach to measure the performance from the BSC perspective.
To achieve the objective of the study, a questionnaire was designed, consisting of 36 indicators distributed over the four dimensions of the BSC (learning and growth, internal operations, clients, and finance).
The sample included 80 participants representing academic and administrative leaders in the Universities of Sana'a and Aden.
The research concludes that the organizational performance level was generally low in both universities.
This was a reflection of weak performance in the BSC four dimensions.
No differences occurred in the evaluation levels of those dimensions that could be attributed to these variables: type of higher management positions, faculty type, and years of service.
American Psychological Association (APA)
بسام مسلم. 2017. قياس مستوى الأداء المنظمي في الجامعات اليمنية الحكومية من منظور بطاقة الأداء المتوازن : دراسة ميدانية في جامعتي صنعاء و عدن. مجلة الدراسات الاجتماعية،مج. 23، ع. 4، ص ص. 55-83.
https://search.emarefa.net/detail/BIM-808618
Modern Language Association (MLA)
بسام مسلم. قياس مستوى الأداء المنظمي في الجامعات اليمنية الحكومية من منظور بطاقة الأداء المتوازن : دراسة ميدانية في جامعتي صنعاء و عدن. مجلة الدراسات الاجتماعية مج. 23، ع. 4 (كانون الأول 2017)، ص ص. 55-83.
https://search.emarefa.net/detail/BIM-808618
American Medical Association (AMA)
بسام مسلم. قياس مستوى الأداء المنظمي في الجامعات اليمنية الحكومية من منظور بطاقة الأداء المتوازن : دراسة ميدانية في جامعتي صنعاء و عدن. مجلة الدراسات الاجتماعية. 2017. مج. 23، ع. 4، ص ص. 55-83.
https://search.emarefa.net/detail/BIM-808618
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن مراجع ببليوجرافية : ص. 81-83
Record ID
BIM-808618