Beyond using total quality management in the health care organizations

Abstract EN

The aim of the study is to try to address the issue of TQM in terms of being one of the most modem trends in business management, through a comprehensive presentation of its concept, foundations, and its most important principles, with also its importance in the economic organizations and the active role which can plays in the hospitals sector, on the patient and the quality of the provided health care service, as well as the focus on continuous improvement, with favorable price and timely delivery, the results showed that TQM can contribute effectively not only to improving the quality of health services but also to building a modem health sector.