أثر الثقة التنظيمية على سلوك المواطَنة التنظيمية : دراسة ميدانية على الهيئة العامة للطيران المدني بمحافظة جدة
Other Title(s)
The impact of organizational trust on organizational citizenship behavior : a field study on general authority of civil aviation in Jeddah
Joint Authors
العسمي، سماح بنت عبد القادر
الحنيطي، محمد فالح
Source
مجلة العلوم الاقتصادية و الإدارية و القانونية
Issue
Vol. 3, Issue 6 (30 Jun. 2019), pp.1-18, 18 p.
Publisher
Publication Date
2019-06-30
Country of Publication
Palestine (Gaza Strip)
No. of Pages
18
Main Subjects
Topics
- Management
- Organizational behaviour
- Saudi Arabia
- Twenty-first century
- Corporations
- Jiddah
- Organizational citizenship
- Organizational effectiveness
- Arab Civil Aviation Commission
Abstract EN
The main objective of this study is to illustrate the impact of the Organizational Trust on Organizational Citizenship Behavior.
The study also aims to identify the level of the Organizational Trust which include: (Trust in Organization, Trust in Immediate Supervisor, Trust in Coworkers).
And the level of practicing Organizational Citizenship Behavior which include: (Altruism, Sportsmanship, Conscientiousness, Civility, Civilized behavior) among the employees of the General Authority of Civil Aviation.
To achieve the study objectives, the researcher adopted the analytical descriptive approach and applied the questionnaire as a data collection tool.
The study community consists of all employees of the General Authority for Civil Aviation at King Abdul Aziz Airport in jeddah.
The questionnaire was distributed to a random sample (n= 280).
A total of 236 questionnaires were valid for analysis.
A number of results have been reached, the most important of which are: the Organizational Trust and its dimensions positively influences the Organizational Citizenship Behavior in its dimensions.
The results showed that the Organizational Trust was high at an average of (3.51/5), Trust in Coworkers was high (3.95/5), Trust in Immediate Supervisor was high (3.56/5), and Trust in Organization was average (3.14/5).
The results showed that the practice of Organizational Citizenship Behavior was high (3.73/5) in all dimensions.
Considering the results reached, the study made several recommendations, the most important of which are: The Authority's management should prom ote the Organizational Trust among employees by improving human resources practices; take into consideration the interests of employees when making decisions regarding human resources; provide a justification for the adoption of these decisions in recognition of the employees' feelings.
American Psychological Association (APA)
العسمي، سماح بنت عبد القادر والحنيطي، محمد فالح. 2019. أثر الثقة التنظيمية على سلوك المواطَنة التنظيمية : دراسة ميدانية على الهيئة العامة للطيران المدني بمحافظة جدة. مجلة العلوم الاقتصادية و الإدارية و القانونية،مج. 3، ع. 6، ص ص. 1-18.
https://search.emarefa.net/detail/BIM-893066
Modern Language Association (MLA)
العسمي، سماح بنت عبد القادر والحنيطي، محمد فالح. أثر الثقة التنظيمية على سلوك المواطَنة التنظيمية : دراسة ميدانية على الهيئة العامة للطيران المدني بمحافظة جدة. مجلة العلوم الاقتصادية و الإدارية و القانونية مج. 3، ع. 6 (حزيران 2019)، ص ص. 1-18.
https://search.emarefa.net/detail/BIM-893066
American Medical Association (AMA)
العسمي، سماح بنت عبد القادر والحنيطي، محمد فالح. أثر الثقة التنظيمية على سلوك المواطَنة التنظيمية : دراسة ميدانية على الهيئة العامة للطيران المدني بمحافظة جدة. مجلة العلوم الاقتصادية و الإدارية و القانونية. 2019. مج. 3، ع. 6، ص ص. 1-18.
https://search.emarefa.net/detail/BIM-893066
Data Type
Journal Articles
Language
Arabic
Notes
يتضمن مراجع ببليوجرافية : ص. 17-18
Record ID
BIM-893066