كفاءة المدراء في الإدارة وقت الأزمة في قطاع الضيافة

الملخص EN

This research aimed at studying the manager's influence on the employees' management during crises times.

Data were collected from a random sample of managers using a questionnaire through personal interview , The data were statistically processed .

The results showed a positive significant correlation between each of hotel degree, age, education , experience , training and crises management level .