العلاقة بين نظام إدارة اللوجستك و إدارة الجودة الشاملة : دراسة استطلاعية تحليلية في معمل الحلة للصناعات النسيجية

الملخص EN

Logistic Management Processes is a modern aspect of management that facing the challenges of the economic and technological era also informatics.

And it is an expression for an integrated management model of a mix of core works and activities in the organization and the activities of logistics and physical distribution are integrated together to form what is known as logistics activities.

The logistical activities of the business organizations are mainly aimed for the customer satisfying by achieving the competitive and (temporal and spatial advantages) as well as the costs associated with providing the service.

The serious interest in the logistics activities did not appear until the mid-fifties and the beginning of the sixties.

In these organizations, the way to strengthen the competitive position and increase profits starts with customer service and cost reduction, and the growing interest in logistics activities, which have become the backbone of these organizations, which aims to serve customers with S competitive advantage.

In other words, the practice of logistics in a sophisticated, integrated and homogeneous manner can help the organization to expand the market and increase market share without caring about the volume of production.

Moreover, the importance of logistics activities has been reflected in the rapid response of customers in the market, through the speed in providing goods and services that are consistent with the needs and desires of customers.

However, in order to ensure the organization's success and continuity, it needs to apply Total Quality Management.

And that concept is one of the most important Administrative concepts, which has a great attention by practicing managers and academic researchers as one of the prevailing and desired administrative patterns in the current period.

The third revolutionary is the Total Quality Management which had been appeared after the industrial revolution and the computer revolution, which show a great success achievement in the field of Organization, industrial, commercial, technological and others.