واقع توجه عينة من البنوك الجزائرية نحو الخدمات المصرفية الإلكترونية

Abstract EN

The study aims to determine the extent of Algerian banks' reliance on e-banking services, through analyzing the services provided through the official websites of a sample of them.

And it found that these banks are similar in providing a range of e-banking services, especially e-payment cards that allow the withdrawal and deposit of funds through ATMs; in addition, each bank has the advantage of owning a digital platform that allows access to the e-bank, which is a distance bank that gives the customer the opportunity to perform all banking transactions without moving to the agency.

The study recommends the need to define and market these services, as most customers are unaware of them, and they restrict the Bank's services only in withdrawals and deposits.