استخدام أسلوب تحليل مغلف البيانات (dea)‎ لتقييم كفاءة صناعة الفنادق : دراسة عينة من فنادق ولاية سكيكدة لسنة 2018

Abstract EN

This study aims to try to apply one of the non-parametric methods, which is the data envelopment analysis method (DEA) to evaluate the efficiency in the hotel industry, where we applied the method to a sample consisting of 16 hotels operating in Skikda's Algerian city, and the study data was obtained from the Tourism Directorate For the year 2018.

We used the number of rooms, the number of beds, the number of employees as inputs, the number of arrivals and the number of tourist nights as output.

The results of the study showed a variation in the efficiency levels of the sample hotels, where 5 hotels achieved relative efficiency by 100%, 4 hotels achieved 100% pure technical efficiency and did not achieve scale efficiency, and the relative efficiency of most incompetent hotels is relatively weak as it is less than 40%.