بناء القدرات و تحقيق الالتزام التنظيمي من منظور الخدمة الاجتماعية : دراسة مطبقة على العاملين بالجمعيات الخيرية بمكة المكرمة

Abstract EN

Objectives of the Study: The main objective of the study is to achieve a model to build the capacity of nongovernmental organizations (NGOs) and achieve the organizational commitment of the workers from the perspective of social work.

Type of Study: These studies belong to the pattern of descriptive-analytical.

Study Methodology and Tools: The present study is based on the comprehensive social survey method, Moreover, the study relied on two data collection tools: developing the proposed scenario and a questionnaire.

Study Population: The study will use a comprehensive inventory method of NGOs in the city of Makkah (total of 18 NGOs), whereas the comprehensive social survey of all workers in the NGOs in Makkah reached 783.

Statistical Methods: The extraction of arithmetic averages, standard deviations, iterations, percentages, and relative strength to describe the variables of the study represent the descriptive statistics.

Deductive Statistics: The study will use the t-test and ANOVA to determine the differences between the mean responses of workers on the level of organizational commitment according to demographic variables and analysis of simple linear regression (simple linear regressions) to test assumptions and predict organizational commitment through the process of capacity building.

Study Findings: The study results indicated that the employees’ awareness of the concept of capacity building and its importance was average.

The results also showed that the workers’ organizational commitment was also average, with no trace of influence from demographic aspects.

The study recommended capacity building and organizational commitment to the interest of senior management in the NGOs, , and assessing the capacity building process in the NGOs to make sure that they contribute to enhancing the level of organizational commitment.

NGOs must build capacity to increase effectiveness, find solutions to problems, improve services, and achieve development goals.