فاعلية نظم المعلومات الإدارية و أثرها في إدارة الأزمات : دراسة تطبيقية في عينه من المصارف الأهلية العراقية

Abstract EN

The study aimed to analyze the impact of the effectiveness of the management information system in its dimensions (the end user satisfaction, the appropriateness of a system of administrative levels, in response to emerging changes, information security, the speed of decision-making) on crisis management in Iraqi private banks, and the study community included managers at different levels of management.

An appropriate sample was taken from the Iraqi private banks, for a study population of 70 individuals.

The questionnaire was distributed to collect study data, and to achieve the goals of the study and test its hypotheses, the statistical package for social sciences program was used.

The study found that there is a statistically significant effect of all dimensions of effectiveness of administrative information systems (last user satisfaction, system compatibility to administrative levels, response to emerging changes, information security, speed of decision-making) on crisis management in Iraqi private banks.

Drawing on the results of the study, the study recommends management and decision makers in Iraqi private banks using a modern information system that satisfies the aspirations and desires of the recipient and users of the system.