مؤشرات قياس الأداء الوظيفي و المؤسسي بين النظرية و التطبيق : نماذج عملية

Abstract EN

The process of measuring performance is an important activity of human resources management in organizations in general, as it is not only an objective way to make fair decisions related to the distribution of wages and the promotion and transfer of workers.

But it is also a means of urging them to exert utmost efforts and dedication to work, in addition to revealing the strengths and weaknesses of workers, and then preparing the optimum utilization of available human energies, and realistically assessing training needs.

It is also considered one of the important processes in organizations, which is applied at all levels of the organization, starting from the top management and ending with workers in the lowest functional positions and in the lowest production lines.

And the activity of the result of monitoring the performance of employees continuously by their superiors, and pushing the subordinates to work actively and efficiently to appear in the appearance of productive workers in front of their superiors, and to achieve higher levels in the evaluation to receive the incentives and bonuses set for this, and in order for the process to achieve the desired goals, it must be dealt with systematically and accurately with the participation of all parties that You can benefit from the final results of the measurement process.

The performance measurement represents the definition of the individual how he is performing a currency, and the work of his plan to improve and develop his performance in many times, and when the performance measurement is applied correctly, it shows to the individual his current level of performance, and it may affect the level of the individual's effort and future task directions and support efforts to improve performance in a correct manner.Key performance indicators are considered one of the most important tools that corporate administrations must use to objectively measure the extent of their success in accomplishing their assigned tasks and achieving the goals set for them.

By measuring these indicators, it is possible to assess the current state of performance and identify areas that require improvement and development.

It is also possible, through measuring the indicators, to compare the performance of the company from one period to another and compare its performance with similar companies.

In this research, we have pursued clarification of the importance of performance measurement indicators at the employee level and at the level of the organization as a whole, as well as the mechanism for activating and applying them through the applied practical models that we have mentioned in the chapters of this research.