أثر استخدام نظام تخطيط موارد المؤسسة ERP في تحسين اداء المؤسسة : دراسة حالة على شركة "سوناطراك" فرع "AVAL"

Abstract EN

The aim of this research paper to know whether there is the application of the enterprise resource planning system, which consists of four (sales and marketing, production and management, accounting and finance, and human resources), and then determine the impact of the use of ERP system in improving the performance of the enterprise, which provides information to help the organizational chart on the optimal use of available resources.

In order to achieve the objectives of the study envisaged have been collecting the necessary data from the “ Sonatrach” the branch “ aval “ under study and the use of the interview, and the study concluded that the system of Enterprise Resource Planning applied in national institution to mix up gas and oil refining highquality.

It has become clear to us that the satisfaction of users of the system applied, the quality of the information provided by the system, as well as the many benefits