الوساطة الإلكترونية كوسيلة بديلة لحل منازعات التجارة الإلكترونية

Abstract EN

Electronic mediation as an alternative way to solve electronic commerce disputesThe electronic trade is based on the speed of the making of contacts.

because it relies on the digital environment that doesn't require the physical Presence of their parties.

this needs the existence of ways and means of resolving electronic disputes that go with this environment, the thing that ordinary judiciary with its mechanism and slow, complex procedures is not able to provide to its disputing parties.

that made the législative status seriously considering electronic ways to resolve electronic disputes.

The electronic mediation with its features such speed and simple procedures, is considered as a suitable freindly ways to settle the electronic commerce.

it took this feature from an audiovisual method without the need to the meeting of the disputing parties and the mediator at a certain place through the net web.

This statement is intended to clarify the extent of the mediation validity in resolving the electronical commercial disputes.

Key words: Mediation, Electronic mediation, Disputes, Electronic commerce.