أثر إدارة المعرفة في خلق القيمة للمؤسسة : دراسة حالة جامعة أم درمان الأهلية

Abstract EN

The study aimed to clarify the contribution of knowledge management (knowledge acquisition, knowledge storage, knowledge dissemination, and knowledge application) in creating value for the university under study.

The researcher applied the descriptive analytical method and used the multiple regressions to identify the extent of influence between the two variables.

The results of the study showed the university interest in the processes of storing knowledge and its retrieving electronically through the presence of an electronic library.

Moreover, the process of storing knowledge through performance reports work on developing knowledge by updating it, according to the evolution of science, which helped to distinguish the university and create a value for it.

In addition, knowledge disseminated within the university through internal mobility of staff and professors to encourage teamwork to make knowledge available for all, as well as using of internal publications and other means to disseminate knowledge.

The study recommended the need to pay more attention to internal experts in the application of knowledge to benefit from constraints ; besides spreading the culture of authorization of employees by their superiors in the university to assure the existence of confidence of knowledge in them.

Furthermore, the university should focus on knowledge that helps making the right decisions.