إدارة الصراع و علاقنه بأداء العمال : دراسة ميدانية بمؤسسة اتصالات الجزائر الجلفة

Abstract EN

The aim of this study is to find out how the solution of the workers' problems and their performance has been affected by reducing the conflict in the institution and the extent to which the convergence of the goals of the institution and the workers has affected the disappearance of the conflict in the institution and the extent of organizational conflict as one of the determinants of organizational behavior within the institution: The convergence of goals in the institution and workers led to the disappearance of the negative conflict and turn it into a health conflict has impacted positively on the performance of workers and the performance of the institution as a whole, it can be said in light of what was stated in statistical analyzes and analyzes of the previous psychological and supportive of this hypothesis have been achieved and confirmed aspects: The objectives of the institution and the workers and their performance of the end of the conflict within the institution.