تكاليف الجودة و أثرها في تقويم الأداء الستراتيجي باستعمال بطاقات العلامات المتوازنة و تطبيقها على احدى المصانع العراقية

Abstract EN

There are many models of developing companies' performance in recent years, andmany ideas and theories, the most important of which are the balanced marks card, which is one of the modern methods and techniques that contributed in controllingthe performance of companies.

Strategic performance by balanced scorecard and theneed to pay attention to non-financial measures besides finance to evaluateperformance and attention to quality as an important strategic objective and a strongcompetitive weapon to evaluate the strategic performance of economic unitsThrough the costs provided by financial and non-financial measures, the quality costcategories are the costs of prevention, evaluation and failure of both types.

Financialexamples of performance are aimed at improving the financial performance of thecompany.

To indicate what activities are needed to achieve quality and thus achievethe objectives of the economic unit as a whole.