استخدام أبعاد بطاقة القياس المتوازن للأداء (BSC)‎ كأداة لقياس الأداء في المستشفيات الحكومية في مصر بالتطبيق على مستشفي الجراحة-جامعة الزقازيق : دراسة حالة

Abstract EN

The study aimed to know the extent of management's awareness of the importance of using the dimensions of the Balanced Scorecard for Performance (BSC) as a tool for measuring performance in government hospitals in Egypt by applying to the Hospital of Surgery - Zagazig University, as well as the extent of the degree of awareness of the importance with the degree of actual use of these dimensions, and to achieve this purpose was Using the analytical descriptive approach and distributing a questionnaire to the workers (two general managers, managers, and department heads), whose number is (40) employees.

The data of the questionnaire was analyzed and interpreted using the statistical packages program (SPSS).