آليات مقترحة لتقديم الشكاوى بجهاز حماية المستهلك بدولة الكويت

Abstract EN

The research aims at designing complaint mechanisms for the Consumer Protection Agency in Kuwait.

The researcher used the descriptive method in his survey, analytical and monetary method and the case study.

The society included the search for the specialized experts in the field of investment and consumer protection system in Kuwait as well as administrative and academic leaders.

In the random stratified form of the research community of beneficiaries and the users of the consumer protection system in order to identify the views of the beneficiaries of the existing complaints mechanism.

The most important results were the application of the mechanisms reached because all the Classes participated in its preparation as experts of consumer protection in the State of Kuwait saw its design in order to identify the problems experienced by the community of Kuwait and work to resolve them.