إدارة الصراع التنظيمي لدى قادة المدارس بمكة المكرمة و علاقتها بتحقيق الصحة التنظيمية

Abstract EN

The study aimed to identify managing Organizational Conflict among school leaders in Makkah and its relation to achieving organizational health from teachers' point of view.

The descriptive approach was used in its related image.

The questionnaire was applied on a random sample of 384 teachers in the first semester of the academic year1438-1439.

By using suitable statistical treatments, the study had achieved several results.

The most important of these is that public school leaders in Makkah practice managing organizational conflict with a medium degree.

The general average degree was 3.36 with a standard deviation of 0.37.

Both dimensions of solidarity and compromise came in the first and second ranks with a high degree as the arithmetic average for both was 3.87,3.84with respectively standard deviation of 0.97, 0.83.The rest dimensions (tolerance, avoidance , compelling) came to a medium practice degree with arithmetic averages of 2.72, 2.99, 3.37 and respectively standard deviations of 0.97, 0.73, 0.70.

The study pointed out that school leaders' achievement of organizational health was high as the general average was 3.63 with a standard deviation of 0.634.The dimensions ( work initiative, consideration, morale, leaders' effectiveness, academic study ) came high with arithmetic averages of 3.48,3.50,3.86,3.89,3.89 with respectively standard deviations of 0.79, 0.77, 0.73, 0.80 ,0.70.

Meanwhile the two dimensions of resources support and institutional integration came with a medium practice degree with arithmetic averages which reached 3.24,3.35 and respectively standard deviations of 0.78, 0.07.

The study proved that there was a positive related connection, but weak (r=236) among the degree of school leaders' in the public education of Makkah for achieving organizational conflict and organizational health .The study didn't reveal differences with statistical significance ( among ther esponses average of the sample individuals towards the school leaders' management degree in managing organizational conflict in all dimensions which were attributed to study variables.

The study revealed differences with statistical significance( among the averages of the sample individuals' responses towards achieving the school leaders of of organizational health in the two dimensions of institutional integration morale, attributed to the scientific qualification differences.

The differences were in favor of the individuals with a bachelor degree and the less.

Also , it revealed differences with statistical significance ( from the point of view of teachers towards school leaders' achieving of organizational health, attributed to experience differences which were in favor of those with experience less than 5years.

According to the result., the study recommended enforcing the methods and techniques of organizational conflict in the public schools which coincide with the instructions of the Ministry of Education and modern educational concept which helps in achieving organizational health, setting up integrating training programs to raise the level of skills and the school leaders' abilities to achieve excellence in managing organizational conflict so as to make them more effective in transferring the negatives into positives for work and achievement among school staff especially teachers.