The impact of information and communication technology on organizational change : field study at the mobile operator company Mobilis Tlemcen

Abstract EN

In this paper a study on the impact of information and communication technology on the organizational change is presented.

we will test the relationship between ICTs components which are networks, databases, and software and the organizational change, using statistical methods.

Results showed that, the most influential component was software, followed by networks, then databases.

It also revealed that information and communication technology strongly influence organizational change, confirming that respondents have an awareness about ICTs role in the change process.

The overall conclusion is that the success of organizational change largely depends on using ICT to ease communication among employees, and between them and their officials, during the different phases of the change process