استراتيجية إدارية مقترحة لتطبيق معايير التميز حسب معايير بالدريج في مؤسسات التعليم العالي في دولة الكويت

Abstract EN

This study aims to present an administrative strategy to apply standards of excellence according to the criteria of Baldrige in higher education institutions in Kuwait.

The population of this study compromise all faculty members in Kuwait’s higher educational institutions (n = 2863).

The researcher selected (320) teaching members purposefully from the study population as the sample.

To achieve the objective of the study, the questionnaire was used to collect the proposed strategy areas, which were developed in view of the theoretical literature on the subject of the study, and the researcher assured its validity and reliability and the data were analyzed using statistical methods using (SPSS).

The study results indicated : The status of the application of the Kuwait’s higher education institutions to the standards of excellence by degree according to the study of teaching staff came at a high degree and there were no statistically significant differences in the estimates of the sample of the study of the application of the standards of excellence by Kuwait higher education institutions, due to the variable of the academic rank and the differences in favor of professors in the areas of quality assurance of products and services, and the products of business, as of specialization, as the differences came favoring humanitarian disciplines.

In the light of these results, the proposed administrative strategy for standards of excellence has been built according to the Baldrige criteria, the strategy has been arbitrated by a group of experts and has received a high degree of suitability.

The study recommended adoption of the administrative strategy proposed by the decision makers in Higher education in Kuwait.