The impact of implementing project management knowledge areas on public project quality in Palestine

Abstract EN

This research aims to investigate the impact of implementing Project Management Knowledge Area's on the quality of public projects in Palestine, specifically infrastructure projects executed and managed by the Ministry of Public Works and Housing.

The researchers used a descriptive and analytical approach; the advanced statistical analysis program Smart-PLS3 was used to analyze the research models (Structural and measurement), data was collected using a questionnaire distributed to 113 employees and contractors working in or with the Ministry of Public Works and Housing.

The study concluded that Project Management Knowledge Areas, namely (Cost, Communications, Resource, and Procurement) have a strong positive impact on public project quality in Palestine, where Project communications Management had the highest impact, followed by Project Resource Management, followed by Project Cost Management, and Project Procurement Management had the lowest impact.

The research recommended that a higher commission in the Palestinian government in charge of public project quality assurance and quality control should be established, the well known Project Management Knowledge areas should be adopted in all public projects, and the project management and project teams should have more exposure to international standard practices in the public project sector.