الوساطة الإلكترونية كآلية لتسوية منازعات التجارة الإلكترونية

Abstract EN

The development of technology and the unprecedented entry of the Internet, the world of commercial activities and financial transactions, all these developments came to the emergence of electronic markets differ in terms of existence and nature of the normal markets, what is meant by the expression of e-commerce that possible trade through Internet technologies, and wrote to it The proliferation and steady development, thanks to its advantages are in fact not in the same trade exchange, but provided by this modern technology facilities.

As in ordinary markets, it is expected that in the e-commerce environment there will be disputes.

Therefore, the idea is to solve them by means of electronic means, meaning that their procedures are conducted via the electronic network, without the need for parties to the marketing process in one place.

Which has helped many parties resolve their disputes in a short time and with infinite speed, especially in terms of procedures.