The role of organizational culture on the implementation of total quality management : case study of the Algerian cement producer-gica group

Abstract EN

The aim of this study is to analyze the Role of Human Resource Management on the Implementation of Total Quality Management, in other words, the impact of organizational culture on TQM implementation mainly in GICA Group.

The descriptive and analytical approach was used to obtain statistical data based on the survey method, as the questionnaire was administered to a sample of 250 respondents.

After statistical processing, the findings of the study confirmed our main hypothesis that the existing organizational culture in GICA group has an impact on the TQM implementation barriers.

As a result, the study presented a number of suggestions including the following: organize quality trainings for employees, show visible support to quality initiatives in the organization and cultural orientation should be more flexible.