إدارة المعرفة و رأس المال المعرفي في المنظمات الكويتية

Abstract EN

This paper aims at highlighting the importance of knowledge management (KM) as one of the principles of modern management in the world, showing its effect on the development of an organization and its staff, and checking the presence of a knowledge management system in Kuwaiti organizations.

It also aims at assessing and examining the current situation of knowledge management in Kuwait and developing it to achieve the goals of organizational development, growth and competitiveness through increasing human and labor investment to achieve work effectiveness.

Moreover, this paper seeks to study the relation of knowledge management to invention and development.

The sample for this study involved 42 Kuwaiti governmental organizations, and the population involved managers of the computer and administrative and human development administrations.

The research tool is a five-scale questionnaire which discusses the following axes: the importance of knowledge and the diversity of its sources for the development of the performance of Kuwaiti organizations; the effect of organizational culture on the knowledge management system in Kuwaiti organizations; the sources of knowledge for knowledge capital on which the knowledge system in Kuwaiti organizations is based; the system used to compile, form and create new knowledge to assess it and transfer and share it in the public sector; the sources of enriching the knowledge management system in Kuwaiti organizations; the difficulties facing the implementation of the knowledge management system in Kuwaiti organizations; and the expected effects of the implementation of the knowledge management system in Kuwaiti organizations on developing the performance of Kuwaiti organizations.

Results indicate that using the knowledge management system helps organizations continue in the competitive world through equipping organizations with the necessary means to control their valuable resources, regulate their uses effectively, and re-produce their sources.

Top managements should reconsider the administrative system that they adopt, and the social and cultural environment of work so that they can assess their success.

The researchers make several recommendations and suggestions for introducing the knowledge management system and open up to other cultures to exchange experiences with them.