استخدام تكنولوجيا الإعلام والاتصال في المؤسسة العمومية الجزائرية: دراسة ميدانية في مطار هواري بومدين

Abstract EN

In this study, we tried to determine the extent to which modern information and communication technologies (ICTs) are used in Algerian service organizations.

This study is part of descriptive studies aimed at uncovering current facts related to a particular phenomenon.

The study was based on a descriptive approach in order to take into account aspects of the subject of the study, which was analyzed and interpreted in simple tables, then compared to previous studies and discussed in light of the hypotheses.

The study resulted in a number of results, the most important of which are: The results of the study showed that Farhat Abbas Airport relies on modern information and communication technologies and the 'used to improve the quality of services provided to customers.

The study found that the introduction of modern information and communication technologies at the Farhat Abbas Airport Foundation is the result of improved employee performance by reducing the costs of information archiving.

and the speed of access to this information