الحوكمة و تحسين خدمات الرعاية الاجتماعية للمستفيدين من برنامج تكافل و كرامة : دراسة مطبقة بوحدة الشؤن الاجتماعية ببركة غطاس

Abstract EN

The current study dealt with the relationship between governance and improving social care services for the beneficiaries of the" Takaful and Karama program".

The study aimed to define the reality of governance and improve social care policies for the beneficiaries of the" Takaful and Karama program".

On the analytical descriptive study using the social survey method by the sample method, it was applied to a stratified sample of the beneficiaries of the "Takaful and Karameh program" and those affiliated with the social unit in the village of "Barakat Ghattas" of the Abu Homs Center in the Buhaira governorate of 443 items.

the results of the study On the existence of a strong and moderate relationship between governance and improving social care policies for the beneficiaries of the "Takaful and Karama program" on the following dimensions : participation, transparency, accountability, customer satisfaction and needs and empowerment, and the study presented a set of procedural proposals to develop and improve social care services