أثر أبعاد رأس المال التنظيمي على جودة الخدمة الصحية في المؤسسات العمومية الاستشفائية : دراسة حالة المؤسسة العمومية الاستشفائية محمد الصديق بن يحي جيجل

Abstract EN

This study aimed to highlight the effect of the organizational capital dimensions of propriety the organizational structure, organizational culture, and information systems on quality of health services in public hospital establishment.

, focusing on the case of the public hospital of Jijel, by building a questionnaire and distributing to a sample of sttaf numbrring 75 warker, and analyzed its data by using the spss program.

This study resulted in the existence of an impact of the organizational capital dimensions on health services quality in the public hospital of Jijel.

this study recommended the necessity of paying attention to the intangible public health establishment aspects, especially the organizational capital.