An artificial intelligences’ impact in achieving strategic alignment at Jordan Water Company-Miyahuna

Abstract EN

-The study aimed to identify the impact of artificial intelligence in achieving strategic alignment in its (business strategy, IT strategy, IT structure and processes, and business infrastructure) dimensions at Jordan Water Company - Miyahuna.

The study population consisted of all employees of Jordan Water Company - Miyahuna.

As for the inspection and analysis unit, it is represented by the following administrative titles: (director of directorate, section head, unit head, unit head, and employee) of the (347) of the General Administration employees- Amman.

Due to the small population of the study, a comprehensive survey method was applied by distributing the study questionnaire to all elements of the study population.

Therefore, (347) questionnaires will be distributed.

Table (2) shows the number of employees and the inspection and analysis unit.

The results suggests that there is a statistically significant impact at the level of significance (α = 0.05) for using artificial intelligence (expert systems, neural networks and genetic algorithms networks) in the strategic alignment in its (business strategy, IT strategy, It structure and processes, and business infrastructure) dimensions.

Based on the concluded results, the study recommends the companies to focus on using artificial intelligence applications, update them continuously and keep pace with developments due to its impact in bringing about strategic alignment for organizations and urging companies to train their employees on advanced technologies on ongoing basis to increase their ability to deal with artificial intelligence and benefit from its impacts effectively, in addition to the companies' compliance with all standards agreed in the business strategy and other strategies in order to achieve their established goals in line and alignment with their various strategies.