الاتصال التنظيمي داخل المؤسسة و تأثيره على زيادة الصراع بين العمال جامعة زيان عاشور بالجلفة

Abstract EN

The communication process is considered as a basic mechanism for understanding and gaining skills and as a means of knowing the nature of the relationships between workers within the institution among them and their impact on conflicts that occur in the workplace, where the interaction and communication between social actors within the organization leads to agreement on some matters, may lead to disagreement about Others, and incompatibilities often lead to a conflict between workers, and this conflict is one of the challenges facing the institution of any kind, we can say that the conflict exists with the presence of the group as there is hardly any institution without it, so communication is important in various fields, Especially inside For organizations where it is considered the means by which the organization seeks to achieve its goals, to achieve the underlined and desirable goal.