واقع خدمات وكالات السياحة والسفر في ولاية ميلة وتأثيرها في تنشيط السياحة الداخلية من وجهة نظر الزبون

Abstract EN

This study aimed to know the reality of the services tourism provided by the tourism and travel agencies in Mila province and the extent of their impact on activating internal tourism from the customer's point of view.

to achieve this goal, the study based on the approach descriptive and analytical, and the elaboration of a questionnaire consisting of (15) items as a tool for collecting information, and it was distributed to the study sample represented by tourism clients and travel agencies in Mila province, who made internal tourist trips through these agencies.(200) questionnaires were distributed, of which 169 were retrieved for analysis.

after the statistical treatment by the statistical package for social sciences program, a set of results was reached, the most important of which is the existence of a positive correlation and impact between the extent of providing tourism services by tourism and travel agencies in Mila province and the revitalization of the internal tourism.