تحليل بعض المعوقات المحتملة للتحول الرقمي بالجامعات الحكومية المصرية من وجهة نظر خبراء تكنولوجيا المعلومات

Abstract EN

Purpose : this paper aimed to identify the potential Barriers to Digital Transformation (DT) based on literature review, and to analyze the interactive relationships between these barriers and arrange them in terms of their mutual impact and their direct and indirect relationships considering IT experts’ opinions in Egyptian public universities.

Study design / methodology / approach : the Qualitative Research methodology was adopted to identify potential barriers to DT, as well as their mutual relationships, and to arrange them according to their impact on the DT process, from the viewpoint of IT experts in the Egyptian public universities.

Based on Interpretive Structural Modeling (ISM) and MICMAC analysis using R v.4.0.2 software.

Sample and data: To model the relationship between barriers, Data were collected from 60 IT specialists in some Egyptian public universities, through a questionnaire to identify interrelationships between barriers of DT.

Results : the results indicated that all eleven potential barriers could impede-with different degrees-the DT process in the Egyptian public universities.

The barriers were ranked considering their mutual influence relationships.

So “employees’ fear of losing a job (B6), resistance to change (B5) ” was the most influential barriers, while‘‘ the difficulty of convincing stakeholders of the benefits of digital transformation (B2), a lack of standards and reference frameworks that regulate digital transactions (B3)”.

‘were the least influential.

Originality / value : this research used ISM and MICMAC analysis, and this is among the first attempts to explore the Interrelationships between barriers of DT in the universities in Egypt and Arabian countries.

Moreover, this research is also useful for academics and practitioners to better understand the phenomenon of DT, and that the solutions must be integrated, to reflect the mutual influence between Barriers and the priorities for facing them.

Research limitations / implications : This study was conducted under some limitations, that primary data used in measuring direct and indirect relationships between barriers were collected according to the Qualitative Research methodology (experts opinion) using OR techniques (e.g.

ISM, MICMAC analysis), as well as the need for empirical studies to verify the validity of the study results.