أثر التمكين الإداري في الولاء التنظيمي: دراسة على عينة من المؤسسات الخدمية السودانية بولاية الخرطوم

Abstract EN

This study aimed to identify the effect of administrative empowerment on the organizational loyalty of workers in the Sudanese service institutions in the state of Khartoum.

administrative empowerment was defined by its four dimensions: (delegation of authority, work teams, training and employee motivation).

a descriptive and analytical approach was used in this study, and a questionnaire was used as a tool to collect data.

the study population is represented in all the heads of departments working in the lower administration departments of the Sudanese service institutions in Khartoum state, which numbered 220.

to achieve the study objectives, data were collected from the sample individuals, and the valid one was 210, ie 95%.

the data were analyzed using some descriptive and inferential methods of statistics that are more appropriate to the nature of that data, by using the statistical program for social sciences to analyze the data, known for short (SPSS).

the study reached a set of results, the most important of which are: that there is no positive relationship between administrative empowerment and (continuous loyalty, emotional loyalty), while a positive relationship was found between motivation, continuous loyalty and emotional loyalty.

the study recommends the necessity of developing employees ’awareness of the dimensions of administrative empowerment by encouraging them to assume responsibilities and raising the level of organizational loyalty.

and studying the relationship between administrative empowerment and organizational loyalty in the light of the presence of demographic variables as modified or intermediate variables.