متطلبات تطبيق الإدارة الإلكترونية لرفع كفاءة الأداء الوظيفي للمنظم الاجتماعي بإدارة خدمة المواطنين بالتأمين الصحي

Abstract EN

The current study aims at determining the requirements of electronic management Implementation for raising functional performance efficiency for social organizer in citizens service administration at health Insurance, which represents in (the administrative requirements, human requirements, technique requirements, Financial requirements and safety Requirements), as well as determining management implementation for raising functional performance efficiency for social organizer in citizens service administration at health Insurance, and getting suggestions for implementing electronic management for raising functional performance efficiency for social organizer in citizens service administration at health Insurance, The study used the Comprehensive social survey method with social survey method with social workers working in health Insurance clinics related to citizens service, The branch of Delta East North of health Insurance at Mansoura city Dakhlia Governorate, and by sample Administration workers.