واقع خدمات المكتبة المركزية بجامعة نجران : من وجهة نظر الطلاب

Abstract EN

This study aims to identify the reality of the central library services at Najran University from the students' point of view, And assess the quality of those services, To determine their strengths and weaknesses, And coming up with some proposals and recommendations for improvement.

The researcher used the descriptive and analytical method by focusing on the case study method by applying the questionnaire tool, the sample of the study consisted of (190) students from four colleges.

The study found that the evaluation of the opening hours of the library and its internal environment in general is high, with a weighted average of (2.

63).

The evaluation of the library employees 'interaction with the beneficiaries in general is high, with a weighted average of (2.

64).

As for the evaluation of the services provided by the library to the beneficiaries in general, it is high, with a weighted average of (2.

36).

The study also found that there are statistically significant differences between the averages of the study sample individuals in the terms of the questionnaire, attributable to the faculty variable (scientific, human).