قياس جودة خدمات المعلومات في المكتبات المتخصصة: مكتبة ديوان الرقابة المالية الاتحادي انموذجا

Abstract EN

The research aims to achieve the following goals: a.

to introduce the concept of quality and the quality of information services of the specialized libraries.

b.

to introduce specialized libraries, their functions and services.

c.

to introduce the federal financial supervision bureau.

d.

to analyze and measure questionnaire indicators.

e.

to measure information services in the federal financial supervision bureaus library.

a descriptive analytical approach was used in a questionnaire to descriptive-analytical measure questionnaire forms that are distributed to the stack holders randomly.

the questionnaire was consisting of (8) items distributed into (5) approaches.

quantitative and descriptive analysis were followed in the questionnaire by using the alpha Cronbach scale and statistical means (weighted mean, percentage, Pearson correlation coefficient).