تطبيقات الذكاء الاصطناعي في المؤسسات المالية: مدخل لتفعيل الشمول المالي

Abstract EN

The research paper aimed to study the contribution of the application of artificial intelligence in financial institutions to enhance levels of financial inclusion, which has been for a long-time difficult goal for governments, whether in developed or developing countries.

after the theoretical rooting of the study variables, this research paper presented some experiences of financial institutions that rely on artificial intelligence to provide services to their customers, and show the numbers that they achieved by relying on artificial intelligence algorithms.

the study concluded that artificial intelligence effectively contributed to making financial services available to marginalized groups and excluded from official formal financial systems by virtue of evaluating the classic financial industry, and artificial intelligence can be the perfect solution to raise the levels of financial inclusion.