The transition to E-government and the preparedness of employees in Sharjah

Other Title(s)

استعداد موظفي حكومة الشارقة للتحول إلى الحكومة الرقمية

Joint Authors

al-Mahiri, Asma
Bu Zayyan, Zayd

Source

University of Sharjah Journal for Humanities and Social Sciences

Issue

Vol. 19, Issue 2 (30 Jun. 2022), pp.544-568, 25 p.

Publisher

University of Sharjah

Publication Date

2022-06-30

Country of Publication

United Arab Emirates

No. of Pages

25

Main Subjects

Business Administration
Information Technology and Computer Science

Abstract EN

Given the impact of Covid-19 pandemic that has affected the world, the relevance of e-services has never been as high.

The UAE government has for many years been engaged to rapidly adopting smart government services within the state sector with the aim of increasing the quality of electronic-based services.

The UAE government has developed Vision 2021, which is a strategic plan for the future of the country.

Accordingly, the authorities in the Emirate of Sharjah established the Supreme Committee for Digital Transformation.

The purpose of this paper is to explore the preparedness of public employees in Sharjah and the extent to which they are ready for the shift to digital services.

It provides an evaluation of the preparedness of employees based on an examination of their perceptions of e-government and their level of readiness to engage the digital transformation.

The paper uses Everett Rogers’ diffusion theory (1962) as the basis for its theoretical framework.

Diffusion theory refers to the process whereby novel technologies, products or concepts are diffused and adopted within a social system.

A survey was administered to 102 public workers that comprised both quantitative and open-ended qualitative questions.

American Psychological Association (APA)

al-Mahiri, Asma& Bu Zayyan, Zayd. 2022. The transition to E-government and the preparedness of employees in Sharjah. University of Sharjah Journal for Humanities and Social Sciences،Vol. 19, no. 2, pp.544-568.
https://search.emarefa.net/detail/BIM-1404622

Modern Language Association (MLA)

al-Mahiri, Asma& Bu Zayyan, Zayd. The transition to E-government and the preparedness of employees in Sharjah. University of Sharjah Journal for Humanities and Social Sciences Vol. 19, no. 2 (Jun. 2022), pp.544-568.
https://search.emarefa.net/detail/BIM-1404622

American Medical Association (AMA)

al-Mahiri, Asma& Bu Zayyan, Zayd. The transition to E-government and the preparedness of employees in Sharjah. University of Sharjah Journal for Humanities and Social Sciences. 2022. Vol. 19, no. 2, pp.544-568.
https://search.emarefa.net/detail/BIM-1404622

Data Type

Journal Articles

Language

English

Notes

Includes bibliographical references : p. 565-567

Record ID

BIM-1404622