دور الصراف الذاتي (الآلي)‎ في التوزيع المصرفي : دراسة حالة مصرف المزارع التجاري–فرع القضارف

Abstract EN

The research discussed studying and analyzed the role of the automated teller machine in distributing the bank business affairs, by applying it to the Commercial Farmer Bank, the Gedaref Branch as a case study for the research.

The research aimed to identify the importance of other distribution methods other than bank branches and to identify the banking services that are implemented through ATMs.

The research followed the descriptive and analytical approach.

Dependent on data collection, analysis and drawing of results, in addition to the statistical method that was distributed to a random sample of clients of the Commercial Farmer Bank, Gadaref Branch, their number was estimated at (50) clients, and the Statistical Analysis Package for Social Sciences (SPSS) was used.

The results include that banking services through ATMs are available around the clock, day and week, and despite that, customers prefer to deal through the windows of the bank’s staff.

The wide spread of ATMs helps you keep your money at the bank for easy access at any time.

Banking services via ATM are available in places Other than the bank branch, and accordingly recommendations were approved for research, including spreading banking awareness among citizens through Various media.