أثر خصائص المحافظ الإلكترونية في تعزيز التجارة الإلكترونية في الأردن : دراسة ميدانية من وجهة نظر عملاء شركات الدفع و التحويل الإلكتروني للأموال

Abstract EN

This study aimed to identify the impact of electronic portfolios characteristics in enhancing e-commerce in Jordan: a field study from the view of the customers of payment and electronic transfer of funds companies, and to achieve the goal of the study, the descriptive and analytical approach was followed, where the questionnaire was used as a tool to collect the necessary data from the study sample that reached (384) respondents from those dealing with electronic wallets, and the results of the study showed that there was no statistically significant impact at a significant level (a = 0.05) for electronic portfolios characteristics with its dimensions (low price, speed, safety) in enhancing electronic commerce with its dimensions (e-commerce between customers, E-commerce between organizations and customers, and electronic commerce between the consumer and the government) among customers of payment companies and electronic transfer of funds in Jordan.

The study recommended the importance of developing electronic portfolios and reducing the prices of transactions through them, as well as increasing the level of security and the importance of spreading the financial culture related to electronic transactions among the Jordanian society, in addition to the continuation of studies on this subject, while addressing other variables for e-wallets And expand the study sample to ensure generalization of its results.