الالتزام بالإعلام حماية لرضا المستهلك على ضوء القانون 04-02 المحدد للقواعد المطبقة على الممارسات التجارية

Abstract EN

The consumer’s right to get information is one of important obligations imposed on the economic aid, as the obligation to inform in a preventive manner ensures the safety of consumer satisfaction and protects him from damages that he may be exposed to from the offered goods or services, as the knowledge disparity between the two parties led the legislator to adopt as within the texts of several laws to create a kind of contractual balance, stressing the stronger party to protect the weak party, and on the other side the consumer can achieve a balance between his needs and his material capabilities, to reach what he wants to acquire, either by accepting it or dismissing it with free will, and according to the law 04-02 specifying the rules applicable to commercial practices within the legislature, the consumer has the right of information in order to establish the principle of transparency by enabling him to obtain information and data sufficient to enter into the contract, along with his informed and sufficient knowledge about prices, tariffs for goods and services, terms of sale, and expected limits of liability.