أثر تطبيق الحكومة الإلكترونية في تعزيز فاعلية المؤسسات العامة الأردنية من وجهة نظر العاملين في المؤسسة العامة للضمان الاجتماعي

Abstract EN

Tourism aimed to measure the impact of government implementation in e-government in the public education institution in the public education institution by the public education institution in the Social Security Corporation, through the study problem that was to measure government implementation in its dimensions (human resources, information technology, support Senior management, culture) in enhancing the effectiveness of the Social Security Institution.

The study of the study of the analytical descriptive approach and the study methodology in the case study in the analysis and plans, and the multi-factor regression analysis was used for the independent variables on the dependent variables.

The study placed in the results conducted by the study, the results of the study, the organizational integration in the institution, and the results of the study that are statistically significant at the level of significance (a<0.05) investment in e-government in the development of real estate government.

The study recommended Jordanian public institutions to disseminate the concept of e-government among their employees, through holding seminars, workshops, and training programs for the purpose of supporting the requirements of change, removing concerns about electronic services, reconsidering electronic communication channels between their employees, examining mechanisms to activate them clearly, and applying ideas related to renewal and modernity in order to achieve the requirements of change, in addition to involving its employees in preparing its plans and drawing up its policies and introducing them to their job description, and providing instructions and directions on written, clear and specific work procedures for all employees.