أثر الذكاء الاصطناعي في فاعلية الاختيار و التعيين الإلكتروني في شركات التوظيف الأردنية

Abstract EN

The study aimed to identify the effect of artificial intelligence on the effectiveness of selection and appointment in Jordanian employment companies.

The purposive sample was relied on, represented by the groups that make up the study population, namely, managers, heads of departments, and employees in employment companies in the (52) Jordanian employment companies, and (6) companies have been selected to apply the artificial intelligence system in the selection and recruitment of employees.

Data were collected using the study tool (the questionnaire) by distributing the questionnaire to all the items of the sampling unit, whose number is (117).

All data obtained from the questionnaire tool were entered into the Statistical Package for Social Sciences (SPSS) program, and they were processed within the tests that achieve the objectives of the study.

The results of the study showed that the level of a statistically significant effect at the level of significance (a = 0.05) for the use of artificial intelligence (expert systems, neural networks and networks of genetic algorithms) On the effectiveness of selection and electronic appointment on dimensions (smart digital interviews, smart digital testing and smart initial appointment) in Jordanian recruitment companies.

Based on the results reached, the study recommends that companies need their systems to keep pace with technological developments in order to provide comprehensive information when making decisions, and need to develop solutions to present them in a timely manner when needed so that they will be high quality.