تقييم جودة الخدمات في قاعات الرشاقة و بناء الأجسام في مدينة الموصل من وجهة نظر مرتاديها

Abstract EN

The research goal was to : -identify the quality of services in the halls of fitness and bodybuilding in the city of Mosul from the viewpoint of its visitors.

the researchers used the descriptive approach for its relevance to the nature of the research, the research community was a visitor of fitness and bodybuilding halls.

the research sample was chosen by the deliberate method, and the research community included the attendants in the halls of fitness and body building in the city of Mosul, whose number were (70) halls distributed on both sides of the right city with (10) halls and the left with (60) halls, and these data were obtained by the researchers through a permission to facilitate the task from the deanship of the college of physical education and sports sciences / university of Mosul to the Iraqi federation for body building in Nineveh governorate.

where the applied sample for the research consisted of (100) recipients, the researchers adopted the (quality of services measure in Mosul swimming pools), which al-Taweel prepared in its final form, and after the availability of scientific conditions in it, it was applied to the final research sample to obtain data, which were statistically treated through the use of the percentage, the arithmetic mean, and the standard deviation, and the researchers concluded that the quality of services in the fitness and bodybuilding halls in the city of Mosul concentrated between the average and the weak.

the researchers concluded that : -the level of quality of services in the fitness and bodybuilding halls in the city of Mosul ranged from medium to weak.

finally the researchers recommended : -the need for hall administrations to realize that providing the comfort and convenience to the visitors will be better through the stability, continuity and the accuracy of the level of services.

-the hall's sight, interior design, and general cleanliness must be with the developments and conditions for the work of these halls.