معوقات التحول الرقمي بمؤسسات الخدمات الاجتماعية : دراسة مطبقة على مديرية التضامن الاجتماعي الفيوم

Abstract EN

Digital transformation faces many obstacles in social services institutions, as this research aims to identify the obstacles facing digital transformation in social services institutions, this study was conducted on a sample of employees at the directorate of social solidarity in Fayoum, the size of the research community was (133 employees) , the researcher in this study was based on a measurement model of obstacles, and the results of the study showed many obstacles to digital transformation in social services institutions, where the ranking of digital transformation obstacles came as a strategy for capacity building in social services institutions in the light of Egypt's vision 2030, the weighted weight and relative strength as follows : -first dimension : human handicaps came in second place with relative strength (80.5%).

the second dimension : administrative and technical obstacles ranked third with relative strength (78.7%), while the third dimension : financial obstacles in social services institutions ranked first with relative strength (81.3%).