دور تحليل سلسلة القيمة و إدارة الجودة الشاملة في تخفيض التكاليف : دراسة استطلاعية لعينة من المؤسسات الصناعية بولاية البليدة

Abstract EN

This study aims to highlight the role of value chain analysis and total quality management in cost reduction, trying to apply this through a survey exploratory study of 120 employees (administrators and technicians) from a sample of industrial institutions of Blida by adopting the descriptive analytical approach.

This research concluded that both techniques under study contribute in costs reduction from three aspects which are save costs in product planning and designing phase then avoid additional costs in product implementation phase and finally achieving indirect cost savings by exploiting the energy that was saved when eliminating waste.

It also contributes to profit maximization, competition support, and maximizing the value of products from the customer's perspective.