تأثير أبعاد إدارة المعرفة في تحسين الميزة التنافسية في المؤسسات الصناعية: دراسة ميدانية بالمؤسسة الوطنية للمنتجات الكهروكيميائية ENPEC وحدة المدخرات-سطيف

Abstract EN

This study aims to know the impact of knowledge management dimensions (technological dimension, social dimension, and cultural dimension) in improving the competitive advantage in industrial enterprises with their dimensions (after customer perceived value, after excellence) through a study we conducted at the national corporation for electrochemical products-ENPEC the savings unit in Setif, and to achieve the objectives of the study, we designed a questionnaire and distributed it to all employees working in the institution, and using the statistical packages for social sciences SPSS version 26, we analyzed the data and tested the hypotheses of the study.

the study reached a set of results, the most important of which is the existence of a statistically significant effect of applying the dimensions of knowledge management to improve the competitive advantage in its dimensions, and that knowledge management is one of the most important methods of modern management.

the need to pay attention to knowledge and distinguished workers who are capable of creativity and innovation and to build strong and distinguished relationships with customers and suppliers because they are a significant value in gaining and improving the competitive advantage in the industrial enterprise.