دور الرقمنة في تكريس جودة الخدمات العمومية العمرانية

Abstract EN

The modernization of the urban sector, like the rest of the sectors in Algeria, has greatly contributed to improving urban public services, preserving the urban fabric and limiting urban violations, through digital databases and the national card system for construction contracts and related violations, which contributed to extending a helping hand to the controlling authorities.

the urban administrator and qualified agents in the follow-up and control of urban activities, and the study reached several results, the most important of which is the necessity of subjecting public agents working in digital systems in the urban sector to the appropriate training and qualification to enable citizens to benefit from urban public services and to clarify an end to each urban violation that was monitored in digital platforms.